Job Description

Revolution

is changing the way people think about and access high-quality cannabis. Our brands strategically capture distinct segments of this rapidly evolving marketplace by cultivating health and happiness through the science of cannabis. Our responsibility is to foster a world where the science of cannabis is understood, cannabis businesses uplift communities economically and socially, people are free to make educated health decisions, and the efficacy of cannabis is maintained through highly regulated markets.





We are adding 1 passionate

Full-Time Cannabis Guide

to our Maryville, IL Dispensary Retail team in their fast- growing, dynamic retail-operations environment.

Summary:

Revolution

Cannabis Guides

are essential in providing a welcoming, safe, and educational customer experience at Revolution operated dispensaries. As a key part of our in-store Team, you will assist leadership in all administrative, compliance, and operational functions within a fast-paced, highly regulated retail environment. Our dedicated Cannabis Guides are passionate about cannabis and are motivated to continually develop their knowledge to ensure they can help educate and guide customers towards beneficial cannabis products. As a Cannabis Guide at Revolution, you will champion the beauty and wonder of the cannabis plant, while promoting a work environment that is positive, customer-oriented and compliant within the guidelines of the local cannabis laws and company policies.

Essential Functions:

Represent Revolution's core values:

C

ommunity,

A

ccountability,

R

evolutionary,

E

xcellence (CARE)




Consistently provide exceptional customer service Intake customers and capture mandatory documents based on state regulatory requirements Electronically file and organize documents Answer telephone calls, schedule appointments as necessary, and support all other administrative functions Accurately utilize point-of-sale system Provide accurate support to prepare for audits Adhere to standardized operational procedures including safety & security protocols Continually develop and maintain in-depth cannabis product knowledge Inspire customer confidence and develop brand loyalty Ensure understanding of the local Cannabis Program and Federal Laws regarding cannabis Comply with all security and legal requirements Ensure a well-maintained, clean, organized and welcoming dispensary environment Cash management skills/abilities Arrive as a team player ready to take on any duties assigned by the Manager Demonstrate consistent, reliable attendance and punctuality to maintain daily operations and team effectiveness; able to work regular business hours and proactive in seeking coverage when necessary

Minimum Education/Experience:

HighSchool Diploma OR GED At least 2+ years of demonstrated work experience in retail, hospitality, or health-care; lead or managerial experience strongly preferred, Cannabis Industry experience also strongly preferred Experienced in Microsoft Office suite, including Excel, Word, Power Point, and Teams POS and Cash Management experience required (Sweed preferred) Reliable transportation to our Schaumburg, IL Revolution Dispensary location Must be a team player; availability to accommodate scheduling expectations including weekends, evenings and holiday shifts

Required or Preferred Skills, Abilities, Licensures and Certifications:

Must be 21+ years of age; Must pass a thorough internal and external background check including a criminal history check by the State Police & FBI Must obtain a Dispensary Registration Identification Card from the local governing department prior to official start date Strong, dedicated work ethic championed by a compassionate customer service approach Excellent communication skills with different levels of stakeholders both internally and externally Strong attention to detail and ability to problem solve efficiently in a dynamic, fast-paced regulated work environment

Working Conditions / Physical Requirements:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise). Frequent sitting and/or standing and walking, which may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.

Work Schedule:

40+ hours weekly with flexible hours depending on department/scheduling needs. Occasional evening/weekend/holiday work as necessary.



Revolution is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at Revolution are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Diverse candidates encouraged to apply.