Job Description

Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.



Your duties will include, but are not limited to the following:


Greeting customers and facilitating a welcoming and customer-focused environment Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual Building customer loyalty by developing relationships and always offering exceptional service Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills:

Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment Excellent customer-service skills, including oral and written communication Ability to effectively contribute to a positive team environment and work toward achieving goals Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations Strong work ethic and high integrity Strong computer and 10 key skills Outgoing, assertive, confident, and enthusiastic personality




This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills:

Knowledge of banking products and procedures Successful sales record in a retail sales or banking environment Bilingual (fluent verbal and written Spanish) skills Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 7:45 a.m. to 12:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames) Candidates must be available to work weekend hours.
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Experience

RequiredMinimum 6 months cash handling
PreferredRetail sales environment and/or previous banking experience
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Education

RequiredHigh School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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