Job Description

The UPS Store Hamburg is a locally owned and operated franchise business. We specialize in providing exceptional customer service to fulfill our customers needs and are looking for additional applicants to join our great team! If you are looking to gain or have experience in customer service, customer relations, business operations, logistics, marketing and/or graphic design this is a great place for you!

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned' 'Work Remotely No
Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

Employee discount Paid time off
Application Question(s):

Have you ever been convicted of a felony, or do you currently have any pending criminal charges that could result in a felony conviction? A conviction or pending charge will not automatically disqualify you from employment. Each case will be evaluated based on its relevance to the position and in accordance with applicable laws. The candidate must be able and willing to work within the following timeframes:
Monday - Friday; 8:30am - 8:30pm
Saturday; 8:45am - 5:30pm
Sunday; 9:45am - 3:30pm

If you are unable to work during this timeframe, please list when you are able to work.

Education:

High school or equivalent (Required)
Work Location: In person