Job Description

Are you ready for a job you truly enjoy?

Still Waters Counseling Services, LLC is seeking a full-time, reliable, and friendly Medical Receptionist to join our fast-growing, trauma-informed mental health practice. We're looking for someone who loves helping people, thrives in a busy environment, is goal oriented and enjoys being part of a supportive, mission-driven team.

Bilingual in Spanish is preferred but not required.

About the Role

Our practice receives a high volume of appointments and calls each day. We're seeking a receptionist with strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced clinical setting.

Primary Responsibilities

Warmly greet and assist clients at the front desk and on the phone Collect and verify client data and insurance information Ability to remain confidential about client information Ability and desire to manage incoming and make outgoing phone calls Monitor and promptly respond to emails Schedule appointments for new and existing patients Update patient records in our EHR (Simple Practice experience a plus!) Provide administrative support to the Director of Operations and Clinical Director Maintain an organized, efficient office environment Offer case management support for clients and clinicians

Schedule

Full-time, Monday-Friday

About Still Waters Counseling Services

Still Waters Counseling Services, LLC is owned and operated by a licensed marriage and family therapist dedicated to expanding and diversifying our services. We provide trauma-informed, culturally humble, person-centered care, with a belief in healing the body, mind, and spirit for total wellness.

About You -- Qualifications

Strong customer service experience required Bilingual in Spanish strongly preferred EHR experience preferred (Simple Practice a plus) Trauma-informed, empathetic communication style Excellent attendance, reliability, and work ethic Exceptional attention to detail and organization Professional and effective verbal and written communication Self-motivated, proactive, and able to follow through Strong problem-solving skills; ability to research solutions independently Proficiency with Google Suite, Asana, Slack, and social media platforms is a plus

Benefits

Pay: $18.00 - $24.00 per hour

W2 Employment Paid Time Off Supplemental Insurance Health Reimbursement Account IRA Match Paid Training & Ongoing Training Support Free Parking Annual Company Events Provided computer and office space Ask us about additional benefits!*

How to Apply

Please submit your resume and a brief cover letter explaining why you'd be a great fit for Still Waters Counseling Services.

Job Types: Full-time, Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching Flexible schedule Free parking Health savings account Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training Professional development assistance
Work Location: In person