Job Description

AVI Foodsystems is seeking an energetic and service-oriented

Patient Services Ambassador

to join our patient services team at the Pavilion at the

Hospital of the University of Pennsylvania

, located in University City, Philadelphia, PA. The Patient Services Ambassador is responsible for ordering and serving meals for patients at the hospital.

Pay begins at $17.58/hour; you will receive $0.50 increase after 6 months of employment and another $0.50 increase after 1 year of employment! Benefits include generous paid time off (2 weeks of vacation after 1 year of employment; personal days, sick days and paid holidays upon completing probationary period), health insurance and prescription benefits, short term disability, 401k and pension retirement benefits, access to training funds and more!

The ideal candidate is caring, empathetic with patients and the difficult situations they are facing, approaches each day with a positive attitude, possesses good time management and communication skills, attention to detail and a flexible personality. The ideal candidate understands the patient experience; that everything a team member does and says affects the patients' thoughts, feelings and well-being.

Responsibilities:

Use an iPad to enter meal orders and communicate menu choices to patients Serve patient meals in accordance with dietary restrictions and guidelines recommended by the treating physician Read each patient's records and identifiers prior to distributing appropriate meals or snacks Collect all trash and food remnants from patient rooms Promote the highest levels of quality and service Ensure proper food and sanitation standards to comply with federal, state and other regulatory agencies Maintain and foster positive and professional working relationships Other duties and responsibilities as necessary

Requirements:

A minimum of 1 year of foodservice and/or long term care experience Minimum education includes a high school diploma with ability to read, write, speak and comprehend in order to communicate with fellow team members, clients and patients Ability to follow and give written and verbal instructions Basic computer skills including experience using an iPad or tablet A basic understanding of diet principles, food preparation and cooking methods Previous experience with computerized diet office systems is a plus

Benefits:

AVI offers:


A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time and part-time team members 401(k) with generous company match Paid vacations, sick time and holidays Immense training and growth opportunities

We conduct pre-employment drug testing. EOE

COVID Vaccination Required