Job Description

Overview

Invictus is a multi-specialty clinic that has numerous practitioners and ancillary services which make it a very fast paced environment. We are looking for a front desk representative to act as the first point of contact for our patients. The ideal candidate will be someone who is reliable, self motivated, able to work quickly, has a fantastic customer service attitude, has the ability to professionally resolve conflict and is computer savvy. A candidate who is bilingual in English and Spanish is preferred but not required.

Responsibilities

Patient Interaction

: Create an upbeat atmosphere while checking patients in and out or attempting to resolve their issues either in person or by phone.

Appointment Management

: Schedule or reschedule appointments while ensuring all relevant information is entered into the EHR (Intergy).

Administrative Tasks

: Answer and route phone calls, respond to emails, complete tasks in the EHR, etc.

Insurance Coordination

: Verify patient insurance information for each visit, collect copays, etc.

Record Management

: Maintain and update patient records in compliance with HIPAA and office policies.

Supportive Duties

: Assist with other office tasks as needed.
If you possess the qualifications for this position and are outgoing and organized, we encourage you to apply.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid orientation Paid time off Vision insurance
Work Location: In person