Job Description

Join our growing team!

First Choice Imaging is expanding to St George, and we are looking for a professional, friendly, energetic and detail-oriented Front Office Receptionist to help launch our newest outpatient imaging clinic. We currently serve patients across Northern Utah and now are excited to bring our exceptional care to Southern Utah.

In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing appointment scheduling and administrative tasks. Your proactive approach will ensure smooth clinic operations, accurate documentation, and a welcoming environment that reflects our commitment to quality care. This position offers an excellent opportunity for individuals with strong office management skills, medical administrative experience, and a passion for supporting healthcare delivery.

Responsibilities

Welcome patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism and courtesy. Schedule patient appointments accurately. Assist patients with insurance related questions. Collect and process payments and handle billing inquiries with attention to detail. Maintain comprehensive medical records by reviewing documentation for accuracy and completeness in compliance with HIPAA regulations and health information management standards. Assist with intake procedures by gathering patient information, updating demographic data, and explaining clinic policies clearly. Ensure compliance with HIPAA guidelines by safeguarding patient confidentiality during all administrative activities. Collaborate effectively with clinical staff to facilitate care plans and coordinate patient services efficiently. Demonstrate excellent phone etiquette while managing appointment scheduling, cancellations, or rescheduling requests promptly.

Qualifications

Proven experience in a medical office environment or healthcare setting with familiarity in front desk operations and medical scheduling. Excellent computer skills with proficiency in Microsoft Office applications. Exceptional customer service skills combined with professional phone etiquette in a multi-line phone environment. Strong organizational skills with the ability to multitask efficiently in a fast-paced clinic setting.
Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Experience:

Medical office: 1 year (Preferred)
Language:

Spanish (Preferred)
Work Location: In person