```Overview:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our Audiology office. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth flow of operations. If you have excellent communication skills, and a friendly demeanor, we want to hear from you.
Duties:
- Greet and welcome patients as they arrive at the clinic
- Register new patients and update existing patient information in the system
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Assist patients with minor hearing aid issues.
- Collect co-pays and process payments using our billing system
- Maintain patient records and ensure accuracy of medical information
- Assist with medical record management, including filing, scanning, and organizing documents
- Coordinate with the audiologist to ensure efficient patient flow
- Handle incoming and outgoing mail and packages
- Perform general administrative tasks such as data entry, faxing, and filing
Skills:
- Excellent phone etiquette
- Strong organizational skills with attention to detail
- Proficient in using phone systems and other office equipment
- Experience with administrative tasks such as data entry and file management
- Bilingual English/Spanish preferred
If you are looking for an opportunity to contribute to a friendly healthcare team while providing exceptional service to patients, we encourage you to apply. This position offers competitive compensation, benefits, and opportunities for professional growth. Please submit your resume . We look forward to reviewing your application.```
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Relocate:
Albuquerque, NM 87110: Relocate before starting work (Required)
Work Location: In person
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