Job Description

Overview

We are seeking a dedicated and detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in dental terminology, scheduling, and office management including insurance understanding, alongside strong communication skills.

Responsibilities

Greet patients and visitors warmly, ensuring a positive first impression of the clinic. Manage multi-line phone systems to handle incoming calls, schedule appointments, and address inquiries. Perform insurance verification and assist with patient intake processes. Maintain accurate medical records and documentation in compliance with HIPAA regulations. Review treatment plans Provide clerical support including filing, typing, and managing correspondence. Assist with billing processes and collections as needed. Send Claims and pre-authorizations to insurance. Enter EOBs in the system. Assist with aging reports. Maintain a clean and organized front desk area.

Requirements

Previous experience in a dental office or clinic setting is preferred. Familiarity with Dental terminology and coding is essential. Strong computer skills including Microsoft Office ; experience with OpenDental is a plus but not mandatory. Excellent phone etiquette and customer service skills to effectively communicate with patients. Ability to manage multiple tasks efficiently while maintaining attention to detail. Strong organizational skills with experience in office management or administrative support. Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your career in the dental field.
Salary is dependant on experience.

Job Types: Full-time, Part-time

Pay: $19.00 - $24.00 per hour

Benefits:

Flexible schedule Paid time off
Work Location: In person