Job Description

Duties/Responsibilities: \xc2\xb7 Greet clients, visitors, and guests using a positive, white glove approach. \xc2\xb7 Determine the purpose of each person\xe2\x80\x99s visit and directs or escorts him or her to the appropriate location. \xc2\xb7 Answer, screen, and direct phone calls to staff using multiple phone line system. \xc2\xb7 Take messages when applicable \xc2\xb7 Direct tenant/customer complaints or issues to the appropriate parties. \xc2\xb7 Receive, sort and distribute daily mail and deliveries. \xc2\xb7 Restock office supplies when needed. \xc2\xb7 Provide all time off and break relief for the Front Office Coordinator. \xc2\xb7 Assists Front Office Coordinator with Employer sponsored lunch tasks, and other activities as needed. \xc2\xb7 Complete assigned projects with attention to detail. \xc2\xb7 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Required skills/Abilities: \xc2\xb7 Excellent written verbal communication skills \xc2\xb7 Excellent interpersonal skills and customer service skills \xc2\xb7 Basic understanding of administrative and clerical procedures and systems \xc2\xb7 3 Years of forward customer service/reception experience required \xc2\xb7 Proficient with Microsoft Office tools; Outlook, Word & Excel \xc2\xb7 Associate degree preferred, or like experience \xc2\xb7 Essential telephone etiquette knowledge Physical Requirements: \xc2\xb7 Office Environment; professional attire \xc2\xb7 Prolonged periods of sitting at a desk \xc2\xb7 Must be able to lift up to 15 pounds at times Classification: Non- Exempt Reports to: Office Manager Supervisory responsibilities: None Work environment: Office Environment Hours:8AM to 5PM, with one hour for lunch during workday. Location: Bronx, NY Job Type: Full-time Pay: $42,000.00 - $52,000.00 per year Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bronx, NY 10461: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: In person

• Health insurance