The Front Desk Coordinator serves as the central communication hub for our residential construction office. This role ensures a professional, organized, and efficient front office environment while providing administrative and project support to construction teams, subcontractors, vendors, and clients. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment with multiple moving parts.
Key Responsibilities
Reception & Client Interaction
Welcome homeowners, subcontractors and vendors as they arrive onsite.
Answer and route calls related to project status, scheduling, deliveries, or warranty inquiries.
Open all mail upon delivery and distribute in a timely manner.
Administrative & Project Support
Assist with preparation and organization of project documentation, including permits, plans and job files.
Maintain digital and physical filing systems for project records, proposals and pertinent documents.
Support the scheduling of site visits, inspections, client meetings, and contractor appointments.
Track incoming documents for material delivery tickets to facility
Operations & Office Coordination
Manage front office supplies and equipment check-in/out logs.
Coordinate pick-ups and deliveries with suppliers and courier services.
Communication & Team Collaboration
Maintain accurate contact lists for employees, subcontractors and vendors.
Relay urgent information to field supervisors or project managers in a timely manner.
Handle sensitive project information with confidentiality and professionalism.
Qualifications
High school diploma or equivalent; additional administrative or construction-related coursework a plus.
Previous experience in construction, property management, or a similar fast-paced office environment preferred.
Strong communication and customer service skills, especially with homeowners and subcontractors.
Proficiency with Microsoft Office and (preferred) construction software such as BuilderTrend.
Ability to multitask, prioritize and stay organized with competing deadlines.
Strong attention to detail with the ability to read or handle basic construction paperwork.
Preferred Skills
Familiarity with residential construction terminology and processes.
Experience handling permits or interacting with city/county building departments.
Bilingual abilities (Spanish/English often beneficial in construction environments).
Working Conditions
Office-based role with consistent interaction with field teams.
Ability to sit, stand, lift plan sets, and move between office and outdoor areas as needed.
Full-time, on-site position
Standard business hours between 8am and 5pm daily; attendance is critical in this small office environment
Pay: $16.00 - $19.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Work Location: In person
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