Job Description

Description:

We are looking for a Front Office Coordinator.

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE JOB QUALIFICATIONS.

Position Summary

: We are looking for an experienced front office coordinator with excellent customer service and communication skills willing to learn the services and operations of our busy dermatology solo practice. You would perform patient checkin/out, rooming, scheduling, and call support. As the concierge of the clinic, you would engage visitors and patients with a warm greeting and also offer and promote our services and products. The perks of this job are endless with opportunity for growth, personal incentives, and complimentary employee services.

Duties:

Positive greeting and handling of patients arriving and exiting the Center Triage patient calls, emails, faxes, physical mail to support daily operations Support scheduling, check-in/checkout processes, and monies collection Room patients and customers to support clinic workflow and care delivery Maintain cleanliness and operations of front desk and clinic rooms Deliver exceptional customer service Offer and promote clinic services and products to visitors and patients Participate in team communication for indirect care tasks completion Support care delivery to patients and clients through clinical and administrative tasks Support dermatologist during clinic hours for timeliness and clinic operations.

Qualifications

Healthcare experience required

A MEDICAL OR CLINICAL BACKGROUND OR CREDENTIAL IS PREFERRED

Management experience for team accountability and support preferred Strong verbal communication skills to engage staff, doctor, patients, and visitors Proficiency in EHR systems Proficient clerical skills and attention to detail for accurate task completion Familiarity with HIPAA regulations and medical terminology Experience with multi-line phone systems and customer service operations Competence in Microsoft Office and health information management

Education

Post high school education required.

Healthcare training, experience, or credentials required and/or will impact pay rate.

Benefits Overview

Competitive pay

Holidays, evenings, weekends off

- 28.5 to 32 hours a week

- Employee incentives and complimentary dermatology healthcare services provided

- MN Earned Sick and Safe Time off

About Us:

Twin Cities Dermatology Center is an innovative dermatology practice offering expert medical dermatology services by Dr. Margareth Pierre-Louis and aesthetics through Equation Medical Spa. Our mission is to deliver compassionate and evidence-based care to all residing in our local Minnesota communities and beyond. We specialize in the treatment of inflammatory skin diseases, such as acne, eczema, psoriasis, pigment disorders, in addition to skin cancer, hair loss, weight loss, and anti-aging management. Medical Director and founder Dr. Margareth Pierre-Louis created the term visible wellness to embody the vision that she has for every patient: to achieve one's best visible health for their longest and healthiest life. We proudly support Visible Wellness for All.

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Work Location: In person