Job Description

COMPANY OVERVIEW The Higgins Lake Campground is a family friendly campground striving to be the leaders of the outdoor hospitality industry by providing our guests with a fun camping experience throughout their entire stay. VALUES WE WORK & LIVE BY: GREAT is the standard. Honesty & integrity always win. We are growth-minded & hard-working. We work with speed and efficiency. We communicate with transparency. Position Description: This position requires professionalism, dedication, and communication. You will work with a small on-site team to achieve daily and weekly tasks. This is a front of house position and requires continuous communication with guests at a professional level. The following tasks are required:

• Phone communication with future and on-site guests
• Professional email writing to future guests
• Cleaning of store space and bathhouse
• Ability to use POS and Reservation software (will provide training)
• Reporting to direct management

We are looking for a passionate and dedicated person who enjoys meeting new people, and bringing smiles to their faces. We are also looking for the following skills:

• Computer literate
• Communication, both written and verbal (Advanced preferred)
• Problem Solving
• Friendliness
• Integrity
• MUST be able to clean.

Perks & Benefits:

• Discount on Camping
• Discount on Store Items, and selected food service items.
• Discount on Propane Refills

Requirements:

• Ability to stand 6 hours
• Ability to lift 50lbs
• Professional communication with on-site guests
• Ability to take direction from supervisors/managers
• Ability to effectively communicate with coworkers and guests
• Develop positive guest relationships
• Email and Phone correspondence
• Ability to be present and away from personal cell phones during work hours
• Ability to keep store space clean and orderly at all times
• Ability to count and give change appropriately
• Honesty and Integrity
• Ability to uphold and maintain work culture/policies and procedures
• Ability to follow safeserv protocols, make, deliver food, and scoop ice cream

Hours Availability: This position is seasonal and starts May 1 and ends on October 15th. Those who can work weekends and Holidays will be given priority. The earliest a shift will start is 8am and the latest a shift will run is 11pm. Most shifts are 6 hours without break; exceptions can be made with notice at time of interview/hire. Job Types: Full-time, Part-time Pay: $10.10 - $12.00 per hour Benefits:

• Employee discount
• Flexible schedule

Schedule:

• After school
• Day shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Roscommon, MI 48653: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Introduce yourself in no more than 4 sentences Include your proudest accomplishment and why you would be the best candidate for the position
• What are your questions for us?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person