Job Description

Front Office & Billing Coordinator

Extraordinary Kids Therapy in Chepachet, RI

Full-Time IN PERSON | Monday-Friday | 8:30 AM-5:00 PM

About Us

Extraordinary Kids Therapy is a warm, community-focused pediatric therapy clinic providing occupational and speech therapy to children and families across Rhode Island. Our team is passionate, collaborative, and dedicated to helping every child thrive. We pride ourselves on creating a supportive and family-like atmosphere where both staff and clients feel valued.

Position Overview

We are seeking a full-time

Front Office & Billing Coordinator

to join our growing team. This position is ideal for someone who is equally comfortable interacting with families at the front desk and managing the financial side of a medical practice. You'll be the first friendly face families see when they arrive, while also ensuring billing accuracy and smooth financial operations behind the scenes.

This is a

multi-faceted role

that combines front desk reception, medical billing, and accounts receivable management.

Responsibilities

Front Desk / Administrative

Greet and check in clients with professionalism and warmth Answer phone calls and respond to messages (low call volume) Maintain a tidy, welcoming reception and waiting area Complete light office tasks as needed (scanning, copying, filing, mail, etc.)

Billing & Insurance

Verify insurance benefits and obtain prior authorizations Submit claims through our EMR system (the majority of billing is automated) Manage claim denials and resubmissions Communicate with families about coverage, copayments, and account balances

Accounts Receivable

Post payments and reconcile accounts Generate and send statements Follow up on outstanding balances Maintain accurate financial records within the EMR

Qualifications

Experience in medical billing is required

Knowledge of insurance verification, authorizations, and payment posting Experience with EMR systems preferred (We use Fusion/Ensora) Strong communication and organizational skills Professional, dependable, and detail-oriented Friendly and compassionate when working with families

Compensation & Schedule

Full-time, 40 hours per week (Monday-Friday) Pay based on experience Paid holidays and PTO for full-time employees Health Insurance + Dental 401k matching

Hiring Timeline

This position will remain posted for

two weeks

.
We will

conduct interviews throughout November

, with final hiring decisions made shortly thereafter.
Our

goal start date is mid to late December

, allowing time for onboarding and training before the new year.

Please apply via Indeed or send your resume directly to frontdesk@extraordinarykidstherapy.net.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off
Work Location: In person