Job Description

Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for

over 50 years

! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And

with 15 stores

filled with fashion-forward products, we are always looking for new family members

to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time

while interacting with a variety of customers in the most complete flooring superstore.

If you are ready to be a part of our

10-time award-winning

family, apply today!

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IMMEDIATELY

seeking a

FULL-TIME or PART-TIME

reliable

Front Office Associate

to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.

AIRBASE CARPET & TILE MART -DOVER
257 N Dupont Hwy, Suite 2 Dover, DE 19901
MIGUEL BATIZ, STORE MANAGER

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Job Responsibilities:

Handle and record payments received and/or refunded from customer transactions
Document and update customer accounts based on interactions and orders
Answer phones
Create and maintain customer purchase orders
Handle customer inquiries and complaints
Manage installation schedules and appointments

Job Requirements:

Previous experience in retail front desk or customer service
Basic technology and math skills for computer use and calculations
Capable of multi-tasking in fast-paced environments
Professionalism with team player attitude
Great customer service
Excellent verbal and written communication skills
Evenings and weekends availability
Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: No less than 37.5 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance
Education:

High school or equivalent (Required)
Experience:

retail office: 1 year (Required) Customer service: 1 year (Required)
Ability to Commute:

Dover, DE 19901 (Required)
Work Location: In person