Job Description

Job Summary

We are seeking a dynamic and organized Front Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring a welcoming and efficient front desk experience. Your expertise in medical administrative support, medical billing, and familiarity with electronic health record (EHR) systems will be essential in maintaining smooth clinic operations. This position offers an exciting opportunity to contribute to patient care through excellent customer service and meticulous documentation review. If you thrive in a fast-paced environment and possess strong computer skills along with healthcare knowledge, we want to hear from you!

Duties

Greet patients and visitors warmly, providing exceptional patient service and phone etiquette Verify insurance coverage, perform insurance verification, and assist with billing processes using systems like Epic, Meditech, Athenahealth, or eClinicalWorks Schedule appointments accurately utilizing medical scheduling software and manage multi-line phone systems efficiently Maintain and update patient records, ensuring proper filing of medical records and documentation review in compliance with HIPAA regulations Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems) Support front desk operations by managing office supplies, filing documents, and performing clerical tasks such as typing reports and data entry (including 10 key typing) Collaborate with clinical staff for care plans coordination and ensure accurate CPT coding, ICD-9/10 coding for billing purposes Ensure compliance with healthcare regulations including HIPAA and Medicare guidelines while handling sensitive health information

Skills

Strong knowledge of medical terminology, ICD-9/10 coding, CPT coding, and medical billing procedures Experience working with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms Proficiency in Microsoft Office Suite including Word and Excel; familiarity with Eaglesoft or Dentrix is a plus for dental clinics Excellent communication skills with professional phone etiquette; bilingual abilities are highly desirable Demonstrated clerical experience in a medical office setting; previous clinic or hospital experience preferred Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and medical records management Knowledge of insurance verification processes, health information management standards, and office management best practices
Join us to make a meaningful difference in patient care while advancing your career in a supportive and energetic environment! We are committed to providing paid positions that foster growth, learning opportunities, and professional development.

Pay: $11.50 - $15.00 per hour

Expected hours: 30.0 per week

Benefits:

401(k) Health insurance Life insurance Paid time off
Work Location: In person