Job Description

Position: Front Office & Certified Medical Assistant (CMA)

Location: Optimize U Louisville and Optimize U Jeffersonville (Rotated Schedule)

Employment Type: Full-time (Monday-Friday 9am-5pm)

About Us:

Optimize U is a hormone and Athletic Recovery company dedicated to helping our patients achieve optimal health, performance, and wellness. Our team of skilled healthcare professionals provides cutting-edge treatments in hormone replacement, athletic recovery, and weight management. Our Athletic Recovery modalities include but not limited to cold plunge therapy, cryotherapy, red light therapy, compression therapy, and IR sauna, tailored to each person's unique needs. We're seeking a dedicated Office Assistant to join our team and help deliver exceptional care to our patients.

Position Summary:

The CMA will work closely with our Nurse Practitioners, RN's, and clinic team to provide patient care and education on our specialized treatments, including hormone replacement therapy, athletic recovery services, weight management, and wellness protocols. This role involves direct patient interaction, managing patient follow-ups, clerical work, and ensuring a high level of patient care.

Key Responsibilities:

Responsibilities include a variety of day-to-day task including assisting clinicians with managing medical records and documentation, supporting daily office operations, and communicating effectively with patients, team members, and other medical professionals.

Excel in Clerical work and organization of front office responsibilities

Provide education on therapy protocols.

Assist patients by explaining treatment plans and support patient compliance.

Support the team with treatment prep, clean-up, and inventory management.

Uphold clinic protocols, ensuring all care is compliant with clinic standards and regulatory guidelines.

Qualifications:

Experience in clerical work.

Experience Answering phones, scheduling, and taking messages

Strong communication and patient education skills.

Ability to work independently and collaboratively with a team.

Exceptional attention to detail and a high standard of care.

Benefits:

Competitive Salary and Paid Time Off

Health benefit stipend

Opportunities for professional development

Positive and supportive work environment

Learn more at www.optimizeucenters.com.

Job Type: Full-time

Pay: $18.00 - $21.50 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Disability insurance Life insurance Paid time off Vision insurance
Work Location: In person