Job Description

Join the Audubon Dental team as a Front Office Assistant, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure smooth communication between patients and providers. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to develop your skills in dental administrative support.

Responsibilities

Greet patients and visitors warmly, providing exceptional patient service and maintaining professional phone etiquette across multi-line phone systems Schedule patient appointments accurately using electronic health record (EHR) system, Dentrix Manage medical records, ensure proper filing, and review documentation for completeness and accuracy in compliance with HIPAA regulations Assist with intake procedures, including collecting patient information and updating medical histories using Dentrix Support clinic operations by managing office tasks such as appointment confirmations, patient check-in/out, and handling inquiries Maintain a clean and organized front desk area while managing office supplies and ensuring efficient workflow

Skills

Proven experience in dental/medical office management or administrative support within a healthcare setting; dental clinic experience is a plus Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft Familiarity with medical terminology, CPT coding, ICD-9/10 coding, ICD coding, Medicare procedures, and HIPAA compliance standards Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and data entry (10 key typing) Bilingual abilities are highly valued to serve diverse patient populations effectively Exceptional customer service skills combined with professional phone etiquette and clerical experience in a busy office environment
This role is perfect for motivated individuals eager to contribute to a thriving dental environment. Join us to make a positive impact on patient care while advancing your career in administration!

How To Apply:

Please email your resume to manager@audubonsmile.com

Check Us Out:

www.audubonsmile.com

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 35 per week

Benefits:

401(k) Employee discount Paid time off
Work Location: In person