Job Description

Front End Supervisor responsibilities include sharing a love for food and people, as well as a passion for inspiring and educating our customer about food. Must appreciate the stress, joy and satisfaction of engaging with the public as well as overseeing other cashiers. Must pass background check and have open availability.

The Front End Supervisor is also responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, supervise cashiers and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all cashier procedural guidelines set by the Front End Department.

Essential Duties & Responsibilities

Ensures customers receive outstanding service through the checkout lanes.

Greets customers entering store and responds promptly to customer needs.

Assists in overseeing the accurate and efficient operation of all cash registers.

Computes bill, itemized lists, and tickets showing amount due.

Receives payment by cash, check, credit cards, gift cards, or automatic debits.

Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen.

Maintains clean and orderly checkout areas and make sure no personal items are in the area.

Issues coupons and rain checks.

Oversees and authorizes customer returns, exchanges, merchandise credits, check authorization, rain checks, and case discounts.

Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.

Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Also counts money at end of shift.

Assists in training of new cashiers and cross training of other staff; including all policies and procedures of the Front End department and loss prevention efforts.

Prepares daily deposits, change, and media.

Administers lane accountability, quick counts, sweeps, breaks, and daily scheduling of all cashiers and communicates performance issues and accomplishments to management.

Provides orderly maintenance of front-end supplies and replenishes merchandise as needed.

Communicates the need to open lanes as volume dictates.

Ensures the override cards and passwords given to Lead are always kept secure and not shared.

Other duties as assigned.

Prepares end of day paperwork, Cash balancing and completes nightly duties.

Job Type: Full-time

Pay: $16.50 - $18.50 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location: In person