Job Overview:
We are seeking a customer-oriented Front Desk Employee to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and creating a positive experience. As well as playing a leading roll in the sale of memberships.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Tour prospective members about facility and understand how to effectively sell memberships
- Answer phone calls and direct inquiries to the appropriate department
- Handle Member Sign Ups and Cancellations
- Assist guests with requests and provide information about gym services and amenities
- Process payments and maintain accurate records
- Ensure the facility area is clean and presentable
Skills:
- Strong organizational skills to manage guest check-ins and inquiries effectively
- Ability to sell gym amenities and upsell services to enhance guest experience
- Experience in cash handling and maintaining financial transactions
- Knowledge of electronics sales or technical sales is advantageous
- Previous experience in retail sales, jewelry sales, or stock management is beneficial
Join our team as a Front Desk Staff and be part of a dynamic environment where your customer service and sales skills will shine. Apply now to join the newest Fitness Facility here in Worcester, MA.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 25 per week
Application Question(s):
Are you able to work Monday through Friday, or one of the following shifts: 5AM to 11AM or 11AM to 4PM.
Ability to Commute:
Worcester, MA 01608 (Required)
Work Location: In person
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