Job Description

We're looking for a reliable and friendly Front Desk / Kennel Team Lead to join our team at A Dog's Night Inn. This is a full-time role (40 hours per week) with a rotating schedule including weekends. Shifts are between 7:00am-7:00pm working either 8 or 10 hour shifts.

The right person for this position will be great with customers, comfortable working with animals, and able to support our kennel staff throughout the day.

This role involves managing our front desk - greeting clients, answering phones and emails, checking pets in and out, and handling our software system, Kennel Connections. You'll be the first point of contact for clients and need to keep things running smoothly up front.

You'll also support the kennel team by assisting with feeding, letting dogs out, and helping with general care as needed. As a team lead, you'll be expected to help resolve issues, guide staff when needed, and ensure things are flowing well between the front and back of the facility. Problem-solving is an important part of this role, including escalating concerns to the general manager when needed.

Applicants must be able to lift 50 lbs and be comfortable standing for long periods of time. Strong, clear communication skills and attention to detail are essential.

Experience in animal handling and kennel tech work is strongly preferred.

This position includes paid time off, employee benefits, and tips. Priority will be given to candidates with open availability and immediate start dates.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

Employee discount Paid time off
Application Question(s):

Are you local to Hendersonville/Flat Rock? Do you have your own reliable transportation? Write a couple sentences why you would be the best candidate for this position? Include any relevant skills and experience. If selected for the position, when can you start? Please note we are looking to hire rapidly for this position and priority will be given to those with immediate start dates. We require all interviews to complete a 2 hour working interview to test drive the job and so we can evaluate your performance. When are you available to complete this? What is your work availability? Priority will be given to those with open availability.
Work Location: In person