Front Desk Supervisor
Saint George, UT, US, United States
Job Description
Front Desk Supervisor
:
The Front Desk Supervisor will be responsible for leading front desk operations, ensuring outstanding guest service aligned with company and Holiday Inn brand standards.
Responsibilities:
Greet and check in guests in a timely and efficient manner Resolve guest issues utilizing effective problem-solving and communication skills. Answer questions about properties, rooms, services, and policies Provide information about area attractions, property, rates, amenities, and policies Take reservations using proprietary reservation system and phone system Respond to all calls, emails, or messages in a timely manner Maintain the cleanliness of the front desk area and the phones Train and develop new team members on rooms management/reservation systems. Partner with sales team to manage group, corporate and government business. Assist with building group blocks and rooming lists. Working as a team with other departments to provide excellent customer service (i.e., reservations, reception, F&B, cleaning) Perform other duties as assigned by management.
Education and Experience:
High school diploma or equivalent is required. Customer service and supervisory experience preferred. Must have availability to work weekends and evenings.
Job Types: Full-time, Part-time
Pay: $16.50 - $18.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location: In person
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Job Detail
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Job IdJD6472434
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:16.0 18.0 USD
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Employment StatusPermanent
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Job LocationSaint George, UT, US, United States
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EducationNot mentioned