Established local pediatric therapy clinic has an excellent opportunity for a part time Front Desk Scheduler & Receptionist in the Sorrento Valley area. We are seeking a dynamic administrative professional with proven leadership experience to join our team. We work with children who have special needs in the San Diego area. Our ideal candidate will be an integral team member who understands the mission of our clinic and will assist the Office Manager in managing day to day business operations, scheduling, answering the phones, and greeting patients. This position will report directly to the Office Manager. On the job training will be provided. The right person for this job MUST have a smile and love people, be highly organized, detail oriented, confident, have a positive attitude, be a self-starter, computer proficient, and be able to manage multiple tasks at the same time. Duties include:

• Provide outstanding customer service
• Answering phones
• Schedule appointments for new and existing patients
• Processing payments for services
• Confirming appointments
• Confirming all patient information is up to date at each visit
• Business Operations \xe2\x80\x93 sending intake paperwork to prospective patients and gather medical and financial information for each patient. Set up patient schedule and conduct benefit verification.
• Create accounts and patient cases in Clinic scheduling software. Schedule clinic staff for maximum productivity for evaluations, therapy, and other meetings.
• Billing \xe2\x80\x93 Enter, track and audit patient visits and fees. Post patient payments and send superbills.
• Insurance - check benefit coverage for all patients with in-network insurance coverage
• Organize and maintain both electronic and paper filing systems.
• Work independently, often with confidential matters that require discretion.

Required Skills: Must love working with children and their families! Must have excellent oral and written communication skills, the ability to balance multiple demands and priorities, be detail oriented, and a team player. Please include I am your next Front Desk Lead Hand as the title/subject of your cover letter when applying. Your resume will not be considered if you do not send a cover letter stating I am your next Front Desk Lead Hand. Our ideal candidate must have an understanding of insurance coverage and billing insurances. Requirements: At least 2 years of experience working in an administrative or marketing role, preferably in a medical setting. Experience and fluency working with health insurance and Proficient at Microsoft Office and Google Docs. Understanding of HIPAA requirements

• Ability to pass basic drug screening
• Experience with scheduling and customer services skills on the phone
• Experience with children (in any capacity) a plus

Professional References Required PLEASE DO NOT CALL THE OFFICE TO INQUIRE OR APPLY - SUBMIT ONLINE APPLICATION ONLY Job Type: Part-time Pay: $17.00 - $22.00 per hour Benefits:

• Employee mentoring program
• Flexible schedule
• Paid orientation

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All staff required to wear masks, all areas sanitized hourly between patients. Work Location: One location