Job Description

Sleep Inn & Suites - Ankeny is looking for a highly responsible, detail-oriented, and customer-focused

Night Auditor

to join our hospitality team. As the overnight face of the hotel, you will ensure guest satisfaction, operational accuracy, and the smooth running of all night-shift duties.

Answer all incoming calls

within the first 2 rings

, providing friendly and professional assistance. Stay alert and attentive throughout the entire shift Assist guests with late check-ins, early check-outs, inquiries, and service needs. Accurately post daily revenues and complete the nightly audit process. Follow established procedures to maintain financial accuracy and compliance. Restock and organize the hotel marketplace to maintain availability and presentation standards. Maintain the cleanliness of the front office, lobby, and breakfast area during the night shift. Prepare and set up breakfast items to

Sleep Inn brand standards

by

5:30 AM

. Support hotel security by monitoring property activity and reporting any concerns or issues. Must be available to work

overnight shifts

and be willing to work

holidays

when scheduled. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Complete end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date. Perform other duties as assigned. Report any unusual occurrences or requests to the manager.
Thank you,

Sleep Inn and Suites - Management

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Employee discount Flexible schedule Paid time off
Application Question(s):

Are you available to work 40 hours / week? Are you available to work overnight? Are you available to work on a holiday if scheduled? Are you available to work on weekends? Are you available for on-call if needed?
Work Location: In person