Job Description

CTI is a community-based outpatient mental health and substance abuse treatment provider committed to helping individuals achieve recovery, wellness, and stability. Our multidisciplinary team provides compassionate, person-centered care in a supportive and professional environment.

Position Summary:

The Receptionist is the first point of contact for clients, visitors, and staff. This position plays a key role in creating a welcoming and organized environment by providing professional front-office support, ensuring efficient daily operations, and maintaining confidentiality in accordance with HIPAA standards.

Primary Responsibilities:

Greet clients and visitors in a courteous and professional manner. Answer and direct incoming phone calls, take messages, and respond to general inquiries. Schedule, confirm, and update client appointments using Outlook Verify client insurance and demographic information as part of the check-in process. Collect and process client payments and maintain accurate financial logs. Ensure reception area, lobby, and front office are clean, organized, and stocked with necessary forms and materials. Receive, distribute, and route mail, faxes, and other correspondence. Maintain confidentiality of all client information and adhere to HIPAA and agency privacy policies. Provide administrative support to clinical and administrative staff as assigned.
Must be 21 years old to apply and wok at CTI. Bilingual applicants encouraged.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
Experience:

Front Desk/Reception: 1 year (Preferred)
Ability to Commute:

Tulsa, OK 74145 (Required)
Ability to Relocate:

Tulsa, OK 74145: Relocate before starting work (Required)
Work Location: In person