Job Description

Job Title: Front Desk Receptionist

Job Summary:

We are seeking a dynamic and organized Front Desk Receptionist to join our team. This role is crucial in providing excellent customer service and administrative support across multiple divisions within our organization. The ideal candidate will be friendly, detail-oriented, and capable of multitasking in a fast-paced environment.

Responsibilities:

Reception Duties:

+ Greet and welcome visitors in a warm and professional manner.
+ Answer, screen, and forward incoming phone calls.
+ Provide accurate information in-person and via phone/email.
+ Manage the reception area, ensuring it is tidy and presentable.

Administrative Support:

+ Assist various divisions with clerical tasks, including data entry, filing, and photocopying.
+ Prepare and distribute internal communications, memos, and reports.
+ Manage office supplies inventory and place orders when necessary.

Customer Service:

+ Address visitor and employee inquiries and direct them to the appropriate division or individual.
+ Handle and resolve complaints or escalate issues to the appropriate division or manager.

Communication:

+ Coordinate with different divisions to ensure smooth communication and efficient operations.
+ Coordinate with maintenance and cleaning staff to maintain office standards.
+ Facilitate the dissemination of important updates and announcements.

Qualifications:

High school diploma or equivalent; additional qualifications as an Administrative Assistant or Secretary will be a plus. Proven experience as a receptionist, front office representative, or similar role. Proficiency in Microsoft Office Suite. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills and attention to detail. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude.

Benefits

Health, Vision and Dental insurance * Retirement savings plan (401k w/ employer match)