Job Description

Job Summary

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your proactive approach, exceptional organizational skills, and ability to manage multiple tasks simultaneously will contribute significantly to the smooth operation of our office. This position offers an exciting opportunity for someone with strong administrative and customer service skills to thrive in a dynamic environment.

Duties

Greet visitors warmly and professionally, providing excellent customer service at all times Manage multi-line phone systems, screen calls, take messages, and direct inquiries efficiently Handle front desk operations including scheduling appointments, maintaining visitor logs, and managing incoming correspondence Perform data entry and maintain accurate records using Microsoft Office Suite, Google Workspace, and other office management tools Assist with office management tasks such as filing, photocopying, proofreading documents, and organizing supplies Support calendar management for staff or executives by scheduling meetings and coordinating appointments Provide customer support by addressing inquiries promptly and courteously via phone or email Conduct basic bookkeeping tasks using QuickBooks or similar accounting software when necessary Maintain a tidy reception area and ensure all office equipment is functioning properly Support administrative projects such as proofing documents, managing office supplies inventory, and supporting team members with personal assistant duties if required

Experience

Previous office or clerical experience is highly preferred, especially in accounting, CPA, legal firms Demonstrated proficiency with computer literacy including Microsoft Office (Word, Excel, Outlook), MS teams, and data entry skills Experience handling multi-line phone systems with professional phone etiquette is essential Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Familiarity with office management procedures such as filing systems, proofreading documents, and time management techniques Knowledge of bookkeeping software like QuickBooks or similar tools is advantageous Excellent customer service skills with a friendly demeanor and the ability to handle challenging situations gracefully
Join us in creating a welcoming atmosphere where professionalism meets warmth! We value proactive individuals who enjoy supporting teams through exceptional administrative support. This paid position offers an engaging work environment where your organizational talents can shine while helping us deliver outstanding service every day.

Job Types: Full-time, Part-time, Contract

Pay: $18.00 - $21.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Paid time off
Experience:

Front desk: 1 year (Required)
Work Location: In person