Job Description

Do you love working with people and educating them? Do you want to be a leader in a great company? Then don't miss your chance to join our Franchise as a new Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened!" Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect

hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

:

Front desk receptionist and scheduler

Responsibilities:

Receptionist-Dispatcher

Coordinate and maintain company calendar and franchise communication.

Ensure employment files and records accuracy

Answering and handling customer calls

Oversee documentation

Document franchise annual plan and divisional performance

Develop the office division annual plan

Qualifications:

1+ year(s) of office and customer service experience

Solid organization and planning capabilities, strong attention to detail

Demonstrated history of ability and growth in an office setting

Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

Very self-motivated and goal-oriented with ability to multitask

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks

Ability to learn new software, such as Xactimate estimating software

Experience in customer service industry environment, a plus

Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance
Ability to Commute:

Phoenix, AZ 85034 (Required)
Ability to Relocate:

Phoenix, AZ 85034: Relocate before starting work (Required)
Work Location: In person