Job Description

Job Summary

We are seeking a kind and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily operations. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Duties

Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage communication, answering calls efficiently and professionally using proper phone etiquette Handle incoming inquiries via phone, email, or in person with clear communication and customer support skills Maintain organized reception area, including filing, data entry, and document proofreading to ensure accuracy and professionalism Schedule appointments, manage calendars, and coordinate meetings using Square. Assist with office management tasks such as supply inventory and mail distribution. Ensure all interactions reflect excellent customer service standards while maintaining professionalism in a fast-paced environment Collaborate with team members to improve office procedures and enhance overall efficiency Building customer relationships by executing customer reachout programs through phone, email and online.

Qualifications

Proven experience in front desk or administrative roles within office environments or medical/dental settings is highly desirable Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry skills Excellent organizational skills with the ability to multitask effectively in a busy setting Bilingual abilities are a plus for serving diverse client needs Experience with multi-line phone systems and phone etiquette is essential for managing communications smoothly Prior clerical experience including filing, proofreading, and document management is preferred Demonstrated customer service skills with a friendly demeanor and professional attitude Ability to handle confidential information discreetly with strong attention to detail Strong time management skills with the ability to prioritize tasks efficiently
Join us as a Front Desk Receptionist where your enthusiasm meets your organizational talent! Be part of a supportive environment that values your contributions while offering opportunities for growth. This paid role is perfect for someone eager to develop their office management skills while making a positive impact every day.

Pay: From $12.00 per hour

Expected hours: 28 - 32 per week

Application Question(s):

Please write a cover letter on why you'd be a great fit here at K's Wig Shop.
Work Location: In person