Job Description

Front Desk Receptionist

Alpine Wellness - Minden, NV

$20-$25/hour | Full-Time

Job Overview

Alpine Wellness is hiring a Front Desk Receptionist for our Minden clinic. This role includes all standard front desk responsibilities

plus ownership of lab ordering, lab result filing, and pharmacy portal management

.

This is

not

an entry-level receptionist position. You must be detail-oriented, organized, and comfortable managing multiple clinical systems without supervision.

Core Responsibilities

Front Desk Operations

Greet patients and manage front desk flow professionally Answer phones, texts, and emails promptly Schedule, confirm, reschedule, and cancel appointments Collect patient information, consents, and payments Maintain a clean, organized front desk and waiting area

Lab Ordering & Results Management

Order labs accurately through designated lab portals Verify correct tests, patient details, and billing method Track lab orders and follow up on delays or missing results Upload, label, and file lab results correctly in the EHR Escalate abnormal or urgent results according to clinic protocols

Pharmacy Portal Management

Manage multiple pharmacy portals Track refill requests and task accordingly to providers Track prescription status and resolve delays or issues Upload confirmations and documentation into the EHR Communicate prescription timelines clearly to patients
Required Qualifications

1-2 years experience in a medical front desk or healthcare administrative role Strong computer skills and comfort using multiple portals and EHR systems Excellent attention to detail Professional written and verbal communication skills Ability to multitask and prioritize in a fast-paced clinic
Preferred Qualifications

Experience in integrative or concierge medical practices Prior experience with lab ordering systems and pharmacy portals
This Role Is a Good Fit If You:

Are highly organized and dependable Catch errors before they become problems Can manage responsibility independently Thrive in a structured medical environment

Pay:

$20-$25/hour (based on experience)

Location:

Minden, NV (on-site)

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off
Work Location: In person