Job Description

Do you love dogs and enjoy working in a friendly, fast-paced environment? We're looking for a

Front Desk Receptionist

to join our team and be the welcoming face of our dog daycare and boarding facility. This position is ideal for someone who is organized, customer-focused, and passionate about providing exceptional care for both pets and their people.

Key Responsibilities

Warmly greet clients and their pets upon arrival. Answer phones, respond to emails, and provide accurate information about services, pricing, and availability. Manage reservations for daycare, boarding, and enrichment programs. Check dogs in and out, ensuring clear communication with daycare staff. Process payments, issue invoices, and maintain accurate client records. Provide daily updates or report cards for pets at pick-up. Keep the front desk and lobby clean, organized, and welcoming. Handle client inquiries or concerns professionally and escalate when necessary. Coordinate with daycare and enrichment teams for seamless pet care. Track vaccination records and follow up with clients as needed. Assist with additional duties such as retail sales, social media updates, and light cleaning.

Schedule

This position will work

two 12-hour shifts per week plus a 5-hour shift on Sundays.

Why work with us

$16 to $20 an hour Employee discounts on daycare services Opportunities for growth and professional development
If you're reliable, detail-oriented, and love creating positive experiences for pets and their owners, we'd love to hear from you!

Apply today and join a team that's as passionate about dogs as you are.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

Employee discount Professional development assistance
Ability to Commute:

Milford, MA 01757 (Required)
Ability to Relocate:

Milford, MA 01757: Relocate before starting work (Required)
Work Location: In person