Job Description

What We Look For

Positive energy and a friendly attitude. Professionalism, reliability, and a willingness to learn. Creativity and comfort in front of a camera for simple video tasks.

Job Summary

VIP Laser is seeking a professional, organized, and creative Front Desk Receptionist who will serve as the friendly face of our spa. This role combines traditional front desk responsibilities with basic social media support, especially TikTok. The ideal candidate has strong communication skills, attention to detail, and the ability to record, edit, and post simple content following our brand guidelines.

The first week includes full training, with the first three days dedicated to learning our systems, protocols, and workflow.

Duties

Greet clients warmly and maintain a welcoming environment at all times. Schedule appointments, manage the spa calendar, and confirm that client notes match their sessions, packages, or memberships. Review client history before each appointment to ensure accuracy and smooth check-ins. Provide customer service support in person and through messages. (Phone calls are handled by our remote team.) Record, edit, and post simple TikTok and social media content as guided by our marketing team. Keep the reception area clean, organized, and presentable. Assist with administrative tasks such as verifying orders, updating records, and using the spa software. Communicate important client information to the team and follow all internal procedures.

Requirements

Previous customer service experience preferred. Basic TikTok skills, including recording, simple editing, and posting content. Comfortable using computers, Google Workspace, and learning new systems quickly. Strong organizational skills and attention to detail. Ability to multitask in a fast-paced environment. Bilingual English and Spanish is a plus. Experience in a spa, medical office, or dental office is helpful but not required.
Pay: $15.00 - $20.00 per hour

Expected hours: 18 per week

Work Location: In person