Job Description

About the Role:

We are seeking a highly professional and motivated

Front Desk Receptionist

to join our medical office team. The ideal candidate will serve as the first point of contact for our patients and must consistently provide a warm, courteous, and professional experience.

Key Responsibilities:

Greet and assist patients in a friendly and professional manner Answer and route phone calls promptly and courteously Schedule appointments and manage the provider's calendar efficiently Verify insurance information and collect copayments Maintain accurate patient records and ensure confidentiality (HIPAA compliance) Manage a busy front desk and handle multiple tasks under pressure Communicate effectively with patients, staff, and medical providers Address patient concerns calmly and professionally--even in demanding situations

Qualifications:

Minimum

1-2 years of experience

in a medical office or front desk role preferred Excellent

customer service and communication skills

Strong

organizational and multitasking abilities

Ability to remain

calm and professional under pressure

Proficient in using EMR/EHR systems and basic office software Basic compute skills Reliable, punctual, and able to work both independently and as part of a team
Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Benefits:

Health insurance
Work Location: In person