Job Description

Benefits:

Simple IRA matching Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance

Overview:

Reach Therapy Services is seeking a friendly, organized, and detail-oriented

Front Desk Receptionist

to join our Conway clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome.



We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply.

Key Responsibilities:

Greet and assist patients and families

Check patients in and out
Answer and direct incoming phone calls
Manage emails, letters, and packages
Assist with new patient intake and required paperwork
Schedule and confirm appointments
Support providers with schedule changes
Collect co-pay and co-insurance
Maintain accurate and organized medical records
Update documentation and prescriptions in the EMR system
Manage inventory and assist in light cleaning duties

Qualifications:

Experience with EMR/EHR systems (required)

Strong computer skills, including MS Word, Excel, and Outlook
Excellent customer service and interpersonal skills
Strong written and verbal communication
High attention to detail and accuracy
Ability to multitask and manage time effectively
Professional, friendly, and team-oriented
High School Diploma or GED required

Job Type:

Full-Time

Schedule:

Monday-Friday (flexible hours)