Job Description

Front Desk Receptionist

Location

: 535 Reach Blvd. Columbus, Ohio 43215

Supervisor/Reporting

to

: Eva Casto

Grade

:

Status

: Non-Exempt/Exempt

Updated

: 11/2025

Job: Front Desk Receptionist

Job Responsibilities:

Prepare labels and forms required for the day

Check patients in upon arrival

Obtain current insurance and photo ID

Take patients to collection room and provide instructions

Verify all documents are correct and complete

Collect payment for self-pay services and collect balances as noted by billing

Answer incoming phone calls and distribute voicemails/emails to correct dept

Prepare and send medical records requests

Requirements and Skills

A friendly, supportive and professional demeanor

Previous medical office experience required

Excellent interpersonal skills

Excellent telephone skills

Excellent customer service skills

Excellent computer skills

Excellent multi-tasking skills

Must be punctual

Education:

High School or equivalent (required)

Some College

Experience:

Medical or Physician office: 1-2 years (required)

Customer service: 2 years (required)

Job Type: Per Diem - up to 40 hours

Pay: $18.00-$20.00

Schedule:

8-hour shift

Monday to Friday

Schedule will include holidays and occasional weekends when weekend receptionist is not available.

Position is required to report to the workplace during inclement weather

Work Location:

Columbus, OH 43215: Reliably commute or planning to relocate before starting work

In-person

Job Types: Full-time, Temporary

Pay: $18.00 - $20.00 per hour

Education:

High school or equivalent (Preferred)
Experience:

Medical Office: 1 year (Required) Customer Service & Computer Skills: 1 year (Required)
Work Location: In person