Job Description

Overview

We are seeking a professional and organized Medical Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will have strong communication skills, proficiency with office management software, and the ability to handle multiple responsibilities efficiently. Bilingual abilities and experience in medical or dental reception are a plus. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Duties

Greet visitors and clients in a friendly and professional manner Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments Perform data entry, maintain accurate filing systems, and handle document proofreading Process patient co-pays and bill payments Assist with general office duties Provide excellent customer support by addressing inquiries promptly and courteously Support administrative functions such as typing correspondence, managing calendars, and supporting personal assistant tasks as needed Maintain a clean and organized front desk area to ensure a welcoming environment

Skills

Proficiency Advanced MD EHR is a plus, general EHR experience helpful Strong computer literacy with experience in data entry, filing, and document proofreading Excellent organizational skills with the ability to multitask effectively Exceptional phone etiquette and customer service skills Experience with multi-line phone systems Previous office experience, including clerical or administrative roles, is preferred Ability to manage time efficiently and prioritize tasks effectively Familiarity with medical receptionist duties is advantageous Personal assistant experience or calendar management skills are a plus
This role is ideal for candidates who thrive in patient centered environments, possess excellent communication abilities, and are committed to providing outstanding service while maintaining efficient office operations.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 20 per week

Work Location: In person