Job Description

At

The Lotus Chair

, we are redefining the luxury salon experience. We believe every guest deserves Tender Loving Care (TLC) -- from the moment they walk in to the moment they leave. We're seeking a friendly, organized, and professional

Receptionist

to be the face of our salon.

As our Receptionist, you'll be the first point of contact for clients, helping to create a warm, welcoming atmosphere while keeping our front desk operations running smoothly.

Essential Duties & Responsibilities

Greet guests with warmth, professionalism, and a smile, ensuring every client feels valued. Manage the appointment schedule using salon booking software (Fresha). Answer phone calls, emails, and messages promptly and professionally. Handle check-ins, check-outs, payments, tips, and refunds accurately. Support the team by coordinating bookings, stylist availability, and daily salon flow. Maintain a clean and organized front desk and waiting area. Assist with retail product sales and educate clients on salon offerings. Provide administrative support to salon management as needed.
Skills & Qualifications

Previous receptionist, front desk, or customer service experience preferred (salon/spa experience a plus). Strong communication and interpersonal skills. Excellent organizational skills with attention to detail. Comfortable with technology, booking systems, and payment processing. Professional appearance and positive attitude. Ability to multitask in a busy environment.

Bilingual (English + Portuguese or Spanish) strongly preferred.

What We Offer

Competitive pay + performance-based incentives. A supportive, luxury-driven team environment. Opportunities for growth within the salon. Employee discounts on services and retail products.
Job Type: Contract

Pay: From $15.00 per hour

Benefits:

Flexible schedule Opportunities for advancement Store discount
Work Location: In person