Job Description

Overview

We are seeking a professional, compassionate, and detail-oriented

Neurosurgery Receptionist

to join our dynamic medical team. This role is essential in ensuring smooth front-office operations and providing exceptional service to patients, families, and medical staff in a fast-paced neurosurgical environment.

Responsibilities

Greet patients and visitors warmly, ensuring a welcoming and professional atmosphere. Schedule, confirm, and manage patient appointments, surgeries, and follow-ups. Answer and direct phone calls, emails, and other communications promptly and courteously. Verify patient insurance information and assist with pre-authorizations and referrals. Maintain accurate patient records and update electronic health systems (EHR/EMR). Coordinate with neurosurgeons, nurses, and other clinical staff to ensure timely patient care. Handle sensitive information with confidentiality and comply with HIPAA regulations. Assist with billing inquiries and collect co-pays or outstanding balances. Manage incoming and outgoing correspondence, including medical records and test results. Support administrative tasks such as filing, faxing, scanning, and inventory management.

Skills

Strong computer literacy with experience in data entry and filing systems. Excellent organizational skills with the ability to manage multiple tasks efficiently. Previous experience in front desk operations or office management is preferred. Strong customer service skills with a focus on phone etiquette and interpersonal communication. Experience as a dental or medical receptionist is advantageous but not required. Familiarity with calendar management and personal assistant duties is beneficial. Ability to work independently while contributing to team goals effectively. Join us as a Front Desk Receptionist where your skills will be valued, and your contributions will make a difference in our daily operations!
Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

Paid time off
Ability to Commute:

Anchorage, AK 99508 (Required)
Ability to Relocate:

Anchorage, AK 99508: Relocate before starting work (Required)
Work Location: In person