Job Description

Skin to Soul is looking for an outgoing, friendly, and enthusiastic Receptionist / Administrative Assistant / Sales Representative for our front desk. This position is mainly located in our office in Somerville, MA. We are open 7 days per week, 9:00am - 9:00pm, and we are looking for someone to fill some of (or all of ) the following schedule:

Sunday: 9am - 5pm Wednesday: 12pm - 8pm Other AM shifts potentially available

Responsibilities include:

Selling our massages, bodywork services, and memberships for our monthly subscription program Booking appointments for clients Maintaining our clean, calm, and relaxing studio atmosphere Answering the phone professionally and politely Handling any customer service issues that may arise Staying focused on our main goals of client experience, retention, and rebooking Assisting with light cleaning and sanitizing procedures

Candidate qualifications:

At least 1 to 2 years of sales, Receptionist, front desk, & customer service experience is preferred Having knowledge or experience within the massage industry or salon/spa industry is a plus! Knowing Mindbody Software or another booking software is preferred The ability to learn computer systems very quickly The ability to work independently, with input and direction from management Possess excellent communication skills Be adept at multitasking and prioritizing tasks, with proper follow up as needed Know how to create and maintain Google docs, including sheets and documents Feel comfortable making decisions based on institutional knowledge and past experiences

Our benefits include, but are not limited to:

Closed for business for 8 holidays each year including:

Thanksgiving, Christmas Eve, Christmas, after 3pm on New Years Eve, and New Years Day. Opportunities for career and pay growth within both of our locations Team oriented environment Earn sick time Earn vacation time

One free 60m Professional or Specialized level session each month (some restrictions apply)

Discounted sessions for yourself and up to 3 of your friends/family members Ability to wear what you want within our dress code-

NO uniforms or scrubs required

Continuing Education reimbursement and support Multiple location opportunities- Somerville and Woburn. Franchise opportunities available
Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

Employee discount Paid time off Parental leave Professional development assistance Referral program
Work Location: In person