Job Description

About Us

Optimized Health is a growing wellness and aesthetics clinic dedicated to helping patients

look, feel, and live their best through integrative care, peptide therapy, hormone

optimization, and advanced wellness services. We're looking for a friendly, organized, and

self-driven team member to join us part-time and help create an exceptional patient

experience from start to finish.

Position Overview

The Front Desk & Patient Experience Coordinator is the face of our clinic -- greeting clients,

managing appointments, and ensuring smooth day-to-day operations. This role also

includes light administrative support, patient follow-ups, and creative contributions to our

social media presence.

Key Responsibilities

Welcome and check in/out patients, ensuring a warm and professional experience Schedule and confirm appointments Answer and return phone calls, emails, and messages promptly Perform patient follow-up calls and assist with basic inquiries Print, file, and organize patient paperwork and charts Assist with office organization and inventory management Support social media efforts -- posting, responding to messages, creating short videos
or reels

Maintain a clean, organized, and inviting front-desk area

Qualifications

Strong customer service and communication skills Organized, dependable, and able to multitask in a small office environment Self-motivated with a positive, team-oriented attitude Comfortable with technology, scheduling systems, and social media platforms
(Instagram, Facebook, etc.)

Preferred but not required: background in medical assisting, aesthetics, or health &
wellness

Experience in a medical spa, wellness, or clinical environment
Schedule & Compensation

1-2 days per week, approximately 8:30 AM - 2:00 PM, or opportunity for Thursday afternoon/evenings Competitive hourly rate based on experience
Pay: $20.00 - $24.00 per hour

Expected hours: 8.0 - 16.0 per week

Work Location: In person