Job Description

About the Role

We are a fast-growing, multi-disciplinary medical practice in downtown Ogden seeking a Front Desk Patient Coordinator who delivers exceptional customer service while keeping daily office operations running smoothly. This role is patient-facing and plays a key part in scheduling, payments, communication, and creating a welcoming clinic experience.

Responsibilities

Greet patients and manage front desk operations in a professional, friendly manner Schedule appointments and manage patient flow throughout the office Collect payments and support accounts receivable processes Educate patients on services, treatment plans, and next steps Answer incoming calls and assist walk-in patients Serve as a liaison between patients and clinical staff, including basic conflict resolution Perform daily cashbox reconciliation and handle petty cash Support billing, insurance claims, transcription, and data entry as needed

Qualifications

At least 1 year of front desk or reception experience; medical office experience preferred General understanding of medical terminology and patient scheduling Strong customer service and communication skills Ability to work efficiently in a fast-paced, multi-provider environment Comfortable using computers for scheduling, billing, and documentation

Skills & Attributes

Clear written and verbal communication Highly organized with strong attention to detail Calm and professional under pressure Performance-driven with attention to metrics Team-oriented with a positive, upbeat attitude Self-motivated and quick to learn

Benefits

Shortened workday on Fridays Paid holidays for full time In-house treatment benefits On-the-job training provided

How to Apply

Apply through Indeed with your resume. Selected candidates may be asked to complete a brief skills and culture-fit questionnaire. We are an equal opportunity employer.

Pay: $12.00 - $16.00 per hour

Work Location: In person