Job Description

:
Front Desk Hospitality Specialist
Location: Independence, MO
Schedule: Monday-Friday, 8AM-5PM | No Weekends
Pay: $18-$20/hr | Hiring Immediately
Be the first smile people see when they walk into Phoenix Home Care.
We're looking for a Front Desk Hospitality Specialist who thrives on connection, brings calm to chaos, and knows how to make a lasting first impression. If you're quick on your feet, love solving problems, and want to work somewhere that truly feels good to walk into every day-this is your place.
What You'll Do

• Be the face (and voice) of Phoenix-answer calls, greet guests, and guide them to the right person
• Keep things running smoothly with strong organization and multitasking skills
• Jump in to help where needed and support office operations
• Handle sensitive situations with professionalism and care
• Maintain accurate documentation and assist with communication between departments

What You Bring

• A positive, welcoming attitude-you set the tone for everyone who enters
• Excellent phone and people skills; calm under pressure
• Prior office or administrative experience (healthcare experience a bonus)
• Comfortable with Excel, Word, and multi-line phone systems
• Reliable, professional, and always ready to help the team

Why You'll Love Phoenix

• Consistent schedule: Monday-Friday, 8-5 (no weekends!)
• Benefits that matter: Medical, Dental, Vision, PTO, 401(k), family coverage
• Growth & recognition: Continuing education and employee recognition programs
• A culture that feels like family

At Phoenix Home Care & Hospice, you're not just answering phones-you're creating New Beginnings for every client, caregiver, and colleague who walks through our door.
Ready to make every first impression count? Apply today.

Skills Required