Job Description

Are you a Motivator looking for a dynamic job that offers a friendly and positive work environment? Look no further! We're excited to announce our opening for a Front Desk Associate position, tailored for nights and weekends.

Responsibilities:

Warm Welcome*: Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
Front Door Control*: Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
Efficient Check-Ins*: Follow proper check-in procedures, registering each member and guest promptly.
Guest Registration*: Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
Professional Phone Etiquette*: Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
Appointment Management*: Follow up on telephone inquiries to ensure appointments are booked correctly.
Member Support*: Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
Neat Appearance*: Present a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag.
Customer Service*: Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
Team Player*: Attend staff meetings as directed and help maintain the front desk area according to company standards.
Safety First*: Follow safety procedures and report any safety concerns or incidents.
Reliable Attendance*: Work scheduled shifts and adhere to company attendance policies.
Go the Extra Mile*: Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor, including light cleaning and organizing weights.

Qualifications:

High School Diploma or Equivalent*: Required for this position.
Customer Service Skills*: Excellent customer service skills are essential.
Effective Communication*: Ability to communicate effectively with both staff and members, both verbally and in writing.
Basic Accounting Knowledge*: Understanding of basic accounting principles.
Tech Savvy*: Functional computer skills are required.
Multi-Tasking*: Ability to handle multiple tasks efficiently.
Flexibility*: Must be able to work a flexible schedule, including holidays and weekends.
Physical Requirements*: Must be able to lift 45lbs and stand for extended periods.
Team Player*: Uphold Gold's Gym Vision, Mission, Values, and code of conduct.
Company Policies*: Comply with all Gold's Gym policies and procedures.




If you're a motivated individual looking for a fulfilling part-time job that offers competitive pay and a supportive team, we encourage you to apply for our Front Desk Associate position. Join us in creating a welcoming and positive atmosphere at Gold's Gym PNW during nights and weekends!