Job Description

Why You'll Love Working at Aspiria Fitness Aspiria Fitness isn't your average fitness center -- we're a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do:


New and Modern Equipment: We're constantly updating our fitness floor with top-of-the-line strength and cardio equipment.


Unique Group Classes: From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged.


Wellness Focus: On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy.


Community Energy: We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be.


Team Atmosphere: You'll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment.

SHIFT:

4PM-Close and Weekends

Summary:

The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.

% of Time

Essential Functions

70%

CUSTOMER SERVICEAnticipate member needs and provide proactive service during peak and non-peak times Engage with members on a one-on-one basis, providing education, support and ensuring their safety Provide prompt response to medical emergencies and complete required documentation with proficiency Ensure proper and accurate membership processing procedures are followed Listen, cooperate, and be respectful towards all team members, members, and client(s) Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged Be readily available to answer questions, assist members and support fellow team memb Demonstrate proactive communication to keep General Manager informed of important program and client developments

20%

ADMINISTRATIONEnsure proper membership processing procedures are followed Respond to emergency situations in accordance with Elevation Health and client site policy Report all maintenance, facility and risk management items promptly Communicate professionally and respond promptly to emails, phone calls and member inquiries Promote available member services and programs Enforce facility policies and procedures Review company communications and complete action items by established due dates

10%

OTHERProactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel Meet and support objectives, goals and initiatives of the specific Elevation team Contribute new ideas, seek internal and external resources to support the goals of the teams Adheres to timelines, produces quality work, show initiative by taking on team responsibilities Attend and actively participate in team meetings Seek out internal/external resources and explore opportunities for professional growth Other duties as assigned

Skills, Qualifications, and Requirements:

Education: High School Diploma CPR/AED certification required Excellent verbal/written communication, customer service, and presentation skills Excellent computer skills including Microsoft and Google Suite Maintain all required certifications throughout duration of employment Show support for company values through participation in Elevation programs and meetings Adhere to policies and procedure outlined in the Elevation Handbook Adheres to site uniform policy/Elevation Health dress code Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement

Travel Requirements:

* None/Minimal