Job Description

Job Summary

Are you an organized, friendly, and confident professional with a knowledge of QuickBooks, excel, and great people skills? We're looking for a new team member to be the welcoming face and efficient hub of our front office! This crucial position is the first point of contact for our customers. You'll manage the front desk operations, ensuring a smooth and positive experience for everyone who walks through our doors or calls us. You will play a vital role in maintaining the integrity of our accounting by meticulously keeping the database clean and up-to-date

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and also provide administrative support to our accounting team, helping streamline their essential daily operations.

Responsibilities

Provide an exceptional, friendly, and confident customer interface, managing inquiries and directing calls & customers. Manage day-to-day administrative tasks, maintaining a highly organized workflow. Handle invoicing, billing, and basic bookkeeping tasks with proficiency in QuickBooks. Utilize strong communication skills (written and verbal) to correspond with customers and internal teams. Employ effective communication skills discussing invoices, resolving payment issues, or handling customer concerns.

Requirements

Proven experience in a customer-facing or front office role. Expert-level proficiency in QuickBooks (essential). A naturally friendly and approachable demeanor. Exceptional organizational skills and attention to detail. The ability to remain confident and composed under pressure. Demonstrated strong communication and negotiation skills.
This role is integral to maintaining efficient office operations while delivering outstanding customer support. We welcome candidates who are detail-oriented, proactive, and committed to providing excellent service in a professional setting.

Pay: $15.00 - $21.00 per hour

Expected hours: 40.0 per week

Work Location: In person