Job Description

David A. DiPalma, DDS, PLLC is a dental practice serving Wyoming county for nearly 40 years. Our mission is to provide caring, modern, patient-centered and comprehensive dental care of the highest quality.

We are looking for an experienced Dental Front Desk Coordinator to join our team. Depending on level of dental and leadership experience, this role can evolve into the role of Practice Manager.

Responsibilities:

Greet and assist patients when they arrive, ensuring a welcoming environment Scheduling appointments and meeting daily production goals Manage patient records and accounts using the practice management system (Eaglesoft or Open Dental experience a plus) Organizing treatment plans options provided by the doctor and dental coding Process billing and collections accurately Verifying insurance eligibility and submitting insurance claims Handle phone inquiries and provide excellent customer service Lead a daily schedule review meeting (morning huddle) Maintain office organization and assist with administrative tasks as needed
Qualities we are looking for in the ideal candidate:

Minimum of two years dental office experience Sales, financial, and business experience Strong communication skills Demonstrated ability to self-start and take initiative Experience with computers and Microsoft Office A professional and positive demeanor Ability to multitask
Our work environment includes:

State-of-the-art technology Growth opportunities On-the-job training
Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Expected hours: 32 - 38 per week

Benefits:

401(k) matching Dental insurance Employee discount Paid time off Professional development assistance
Work Location: In person