Front Desk Coordinator - Med Spa (East Meadow, NY)
Overview
We are seeking a friendly, organized, and customer-focused
Front Desk Coordinator
to join our growing med spa team in East Meadow, NY. This role is ideal for someone who thrives in a fast-paced, beauty and wellness-focused environment and takes pride in creating an exceptional client experience from the moment guests arrive. The Front Desk Coordinator will play a key role in managing daily operations, supporting the provider team, and ensuring clients receive seamless service and care.
Key Responsibilities
Greet and check in clients with warmth and professionalism.
Manage appointment scheduling, confirmations, and client communications.
Process payments, handle billing inquiries, and maintain accurate records.
Assist with product sales, membership programs, and client education.
Maintain a clean, organized, and welcoming reception area.
Coordinate daily schedules to optimize provider time and client flow.
Support marketing efforts such as client follow-ups, social media check-ins, and event coordination.
Uphold confidentiality and maintain compliance with HIPAA and spa policies.
Qualifications
Previous experience in a
spa, salon, medical office, or hospitality
setting preferred.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency with scheduling software and POS systems.
Professional appearance and positive attitude.
Ability to multitask and remain calm under pressure.
Interest in aesthetic treatments and wellness is a plus.
Schedule & Compensation
Full-time or part-time availability.
Competitive hourly rate based on experience, plus incentives.
Job Types: Full-time, Part-time
Pay: $24.24 - $29.20 per hour
Work Location: In person
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