Front Desk Coordinator (client Experience Lead)

Boise, ID, US, United States

Job Description

Felangi Salon -- Downtown Boise, ID


$15-$18/hr + Commission | Weekends Required



Felangi Salon is a calm, high-functioning boutique salon focused on care, artistry, and connection. We're looking for a Front Desk Coordinator who can keep our day running smoothly while delivering an elevated guest experience.

About the Role



You'll be the first and last point of contact for our guests -- the person who helps the entire salon flow with clarity, warmth, and precision.

This role includes guest check-in/out, managing communication, keeping our front desk area organized, supporting retail sales, and coordinating with technicians so services stay on schedule.

What You'll Do



Welcome and check in/out guests Manage appointments & client communication Keep front desk & retail areas clean and organized Support retail sales and light back-bar tasks Communicate clearly with technicians throughout the day Help maintain a calm, professional, guest-centered environment

What We're Looking For



Strong multitasking and organization skills Clear, concise, professional communication Calm and solutions-oriented under pressure Comfortable with a fast-paced environment Takes initiative and follows through Team-oriented but able to self-manage

Bonus Points



Salon, spa, or hospitality experience Love for organization and systems Friendly, warm, welcoming energy

Pay & Schedule



$15-$18 per hour

(based on experience)

Commission opportunities

Weekends required

, weekday flexibility preferred

How to Apply



Please submit your resume.
After applying, you'll receive an additional short application to complete so we can learn more about your experience and communication style.

Pay: $15.00 - $18.00 per hour

Expected hours: 36 - 40 per week

Benefits:

Flexible schedule Paid time off Professional development assistance
Application Question(s):

Are you available to work both Saturdays and Sundays every week?
-Yes, I am available both days
-I am available only one of those days
-No, I am not available on weekends

This role requires multitasking in a fast-paced environment while maintaining accuracy and clear communication. How comfortable are you with this?
-Very comfortable
-Comfortable
-Somewhat comfortable
-Not comfortable

Are you comfortable using email, digital scheduling systems, and basic online tools on a daily basis?
-Yes, very comfortable
-Somewhat comfortable
-No, I struggle with digital tools

Work Location: In person

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Job Detail

  • Job Id
    JD6058639
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    15.0 18.0 USD
  • Employment Status
    Permanent
  • Job Location
    Boise, ID, US, United States
  • Education
    Not mentioned