Front Desk Clerk
Job Description
We're looking for a Front Desk Agent to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Front Desk Agent also reconciles all accounts, processes invoices . Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Choice Hotel discounts available after 90 days on the job with punctual attendance.
Shift openings include 7-3 & 3-11 and evenings as needed 11-7. Must be flexible to work different shifts as needed.
:
Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner
Efficiently handles all payments received whether they are cash or credit card
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained
Offers guests assistance whenever possible
Responsible for running the night audit reports properly
Answers inquiries about hotel policies and services
Responsible for positively representing and promoting the property
Ensures systems and procedures are in place and followed for guest safety and security
Prepares complimentary breakfast for guest(Night Auditor)
Ensures cleaning tasks are done properly and accordingly
Laundry
Skills
Proven experience as a Front Desk Agent or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software Excellent math skills An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight BA in accounting, finance or relevant field preferred but not required
Job Types: Full-time, Part-time
Work Location: In person
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD6380713
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Part Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPost Falls, ID, US, United States
-
EducationNot mentioned