Job Description

Bozeman Inn is looking to hire a hardworking, friendly front desk agent to join our team. No experience is required for this position; we are willing to train the right candidate. Applicants must live locally and be willing to work holidays as needed.

Responsibilities

Greet guests warmly upon arrival and assist with the check-in process. Manage guest reservations and inquiries via phone, email, and in-person interactions. Provide information about hotel amenities, services, and local attractions to enhance guest experience. Handle guest requests and complaints promptly and professionally to ensure satisfaction. Maintain a clean and organized front desk area to create a welcoming environment. Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for occupancy. Utilize multi-line phone systems effectively to manage incoming calls and messages.

Skills

Excellent customer service skills with a focus on guest relations. Experience with front desk operations in a hotel or resort setting is advantageous. Proficient in phone etiquette and managing multi-line phone systems. Ability to work both independently and as part of team. Strong organizational skills with attention to detail in all aspects of work.
To apply, please submit a resume via Indeed. Thank you and we look forward to meeting you.

Job Type: Part-time

Pay: $19.00 per hour

Expected hours: No more than 24 per week

Work Location: In person